We have access to companies like Homelegance, Lifestyle Solutions, Coaster, Modus, Sunny Designs & Tradewins.
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We have access to companies like Homelegance, Lifestyle Solutions, Coaster, Modus, Sunny Designs & Tradewins. |
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Country Wood Furniture, Inc.
Doing Business Online as
SouthBayFurniture.Net
Terms and Conditions
ORDERS AND PAYMENTS
In order to process your order we require a deposit of no less then 50% of the
purchase price, which is payable by personal check, cash, money order, Visa,
MasterCard or cashiers check. The remaining balance if any must be paid in full
prior to the merchandise being shipped to you.
DELIVERY
In order to ensure your satisfaction, we will ship all orders complete, no
back orders. Though this may take a bit longer at first, you will eventually
have the pleasure of having EVERYTHING you ordered come at one time. Plus, this
method will save you money by reducing shipping costs. We trust that you will
like this approach. If a scheduled delivery is cancelled, refused, or know one
is home to accept the delivery, a redelivery fee will be charged. A common
carrier specializing in furniture freight delivery will deliver the furniture to
your home. In the case of, "white glove", delivery they will unload, unpack,
and place the delivery inside your home. When delivery is deemed, "drop", the
carrier will place the furniture at the first dry area outside your home, ground
level. You may be required to provide written directions/ and or a map to your
home and any special delivery instructions. If you cannot be there to take
delivery, please arrange to have a responsible person present so that the
carrier may rely upon his/her signature as authorized to inspect and accept
delivery. If your home is not accessible to the carriers truck, they will
transport your merchandise to the nearest accessible point and it will be your
responsibility to provide a means of transportation from the truck to your home.
Please note the dimensions of the merchandise you have ordered and make sure
everything will fit in the designated room as well through all passage ways and
entrance doors. If delivery inside your home involves limited maneuverability
because of narrow hall ways, doorways or stairwells, ect. Neither the carrier
nor we can be responsible for any damage that could result in attempting
placement. If set up in the designated area is not feasible, delivery will be
made to an accessible area. Please clear the designated room and the path
leading to it in advance of the delivery date. Delivery personnel will not hang
items on walls. All orders are FOB seller's loading dock. Delivery personnel
will not be responsible for taking back crates, boxes or packing materials.
DAMAGE
Its is important to remember that we deliver the items to your home in the
original packaging from the factory. ALL furniture has small imperfections,
surface blemishes from the packaging, and other slight flaws that a local
furniture store usually takes care of in the deluxing of the item prior to
delivery to the customer. We do not uncarton, deluxe the item, re-carton and
ship it to you. The packaging and foam will not endure through the recartoning
process. Plus many of the surface blemishes may reappear anyway. We believe your
trading the significant savings we provide for doing your own deluxing. It is
important that each item be inspected by you or your authorized agent. If, at
the time of delivery you notice any damage, defect, or deficiency, please note
the bill of lading. Call us immediately. If the problem can not be corrected by
the delivery personnel it will be taken care of in a timely manner. If not the
item will be returned to us upon our approval. Our Customer Service
Department will evaluate the Item with the factory representative. At our
discretion, the item will either be deluxed, (restored), factory repaired or
factory replaced, and then redelivered to you. You will not be charged for
redelivery unless the merchandise was of normal production quality. Because
redelivery is expensive, please return only the item that is unacceptable and
not any companion pieces. To give your returned item the attention it requires,
please allow our customer service department adequate time to evaluate the
problem, coordinate inspection with a factory authorized agent and undertake
actual deluxing or repairs. We will keep you advised of exactly what is going on
and when we expect redelivery.
WARRANTIES
Although we cannot guarantee your pleasure in your
selection, we warrant that all merchandise will be shipped in a condition which
meets standards set by the manufacturer. Except for this, there are no
warranties expressed or implied, including but not limited to,
implied warranties of merchantability or fitness for particular purpose, and
such warranties are specifically disclaimed.
CANCELLATIONS
As soon as you place your order, we order your items from the vendor. Therefore
we are not able to accept cancellations. We may, at our discretion, make an
exception in which case a restocking fee of 1/3 of the purchase price plus
shipping will be charged.
LEAD TIMES
We give you average lead times based on the manufacturers past performance. We
can not control changes in production schedules, shipping times and other
unforeseen delays in your furniture delivery. Extended delays are not valid
cause for order cancellation. We strive to keep you updated if we are made aware
of expected delays in your order.
Privacy policy
We do not rent, sell, or lease your personal information. It is used only to
process your order and retained for a period of one year for any warranty issues
that may arise. We do not warrant the furniture purchased here. In the case that
the manufacturer that produced your furniture does we will act as your
representative for a period of one year from the date you received your
furniture.
Thanks For Visiting South Bay Furniture.
The South Bay's best place for quality wood furniture like Tyndall Creek Rockers, Tradewins Bedroom, Lifestyle Solutions Bedroom, John Greenleaf and Homelegance. With collections like, Whistler Pine, Birch Youth, Adult Mission, Copper River, La Michelle, Louie Philippe, Chateau, Vineyard, Hampton, and Mountain River. Feel free to look around and see what's available, there's lots to choose from. But if you know what your looking for send us an E-Mail and we might be able to get it for you! Info@SouthBayFurniture.Net
Country Wood Furniture - Unfinished & Finished Furniture!
Huge selection of Bedroom Furniture,
Dining Room, Bunk Beds and Kids Room, Entertainment Centers,
Home Office and More.
